As a physician in any practice, big or small, you work hard to get things done. But often you need help to juggle the many tasks of managing a practice. ObGyn-Cloud has two options that:
REDUCE COSTS
COVER THE GROWTH OF YOUR BUSINESS
PROVIDE TALENT OR SKILL THAT’S NEEDED TEMPORARILY OR ON A FULL-TIME BASIS
“When we first started out, our therapists were running the front desk, and they were having to talk to patients about owing money. Now, the Virtual Assistant keeps our patient collections organized. We’re able to catch when insurances are not paying quicker.”
– Dr. Kandy Jenks
VIRTUAL FRONT DESK
Virtual Assistants free Front Desk staff to focus on the patient in front of them, leading to fewer no-shows, and higher patient satisfaction rates.
- Eligibility – check eligibility 24 or 48 hours in advance (practice choice) of your current patient appointment list
- Appointment Reminder Confirmations – call patients in advance to remind/confirm their appointment details
- Collections – call your patients to make payments on their current account balance
- Chart Check – check the patient’s chart in advance of the appointment to verify labs, referrals, in network status
VIRTUAL SCRIBE
Virtual MAs and RNs enable physicians to see more patients throughout the day and focus entirely on patient care, leading to an increase in revenue and higher patient satisfaction rates.
- Trained to scribe and use the Ob/Gyn software
- Obtains prior authorizations and goes through the appeal processes on rejections from Insurance
- Prepares the chart for the encounter by ensuring all test results are available, medical and social histories are reviewed, medications are reconciled, and allergies are entered and confirmed prior to the encounter
- Records all data in EMR Note in real time using real-time, HIPAA-secure, videoconferencing technology
- Handles any post-visit follow-up activities post-examination using the doctor’s notes that are captured during the appointment
5 Reasons
Why You Should Select Virtual Front Desk
- Help schedule appointments and update demographics, allowing your front desk to focus more on patients walking through the door vs. answering calls.
- Verifying eligibility and thus reducing rejections
- Reduce practice's accounts receivable by alerting patients of outstanding balances
- Ensure any required items are up to date prior to the exam, creating less work for the provider
- More attention to patients from front office and clinical providers leading to a more pleasant experience for the patients
5 Reasons
To Use Virtual Scribe:
- Cost-efficient service allows physicians to extend capabilities and see more patients
- Transcription by certified, experienced registered nurses and physicians
- Secure, web-enabled platform to ensure your patient’s privacy
- Dedicated assistants assigned to your practice to become familiar with your needs
- Delegate repetitive, systematic tasks and free up your time
APPOINTMENT SCHEDULING
QUICK CHARTING
NOTE
TEMPLATE
MEDICATION
MANAGEMENT
BILLING
MARKETING SERVICES
CLINICAL COMPLIANCE
